DRC has been active in Jordan since 2003 where it first responded to the Iraqi refugee crisis. Since mid-2012, DRC has been active in a multi-sector Syrian DRC focused its operations in Amman Governorate, which hosts more than a quarter of the Syrian refugees in the country, as well as in the underserved southern governorates of Tafileh, Karak and Ma’an where DRC is well-known for being the only INGO with a continuous presence, serving Syrian refugees, new comers and vulnerable Jordanian households. DRC is also working with host communities in Irbid and Mafraq governorates, and started operations in Azraq refugee camp in 2016. DRC also previously implemented NFI distributions in Za’atari camp and along the northern border with Syria.

Emergency response to the Syrian conflict-affected population

As of April2016, Jordan is hosting nearly 638,633 UNHCR-registered Syrian refugees. Approximately 81% of Syrian refugees in Jordan are living in urban or peri-urban settings, and only 19% live in camps (mostly Za’atari and Azraq). Throughout 2015, DRC Jordan provided assistance to 65,000 vulnerable refugees and Jordanians in Amman, Karak, Ma’an, Mafraq and Tafileh through psychological support, life-skills trainings, information provision, referral assistance, and cash assistance.   

In 2015, DRC received financial support from UK-Aid, ECHO, Europe Aid, DFATD, CIC Canada, Ole Kirk’s Foundation and DRC own funds.

In 2015, DRC established three Community Centers that aim to provide holistic form of protection assistance to displacement-affected individuals to help them coping with challenges related to enduring displacement and preparing for durable solutions. The Community Centers offer information sessions, life-skills trainings, psychosocial support activities, safe areas for children, women, and men, sports activities, and community events, and benefited to more than 10,000 individuals to date. 60% of the centers users are women and girls, and 70% of the centers users are displaced individuals, with a majority of Syrian refugees (and a minority of Iraqis, Egyptians, and Palestinians).

In early 2016, DRC established a presence in Azraq camp to support vulnerable women, youth and adults refugees in Azraq camp in meeting their basic needs through temporary work employment  and skills-building opportunities, leading to small business development in the planned Azraq marketplace. The skills and experience gained in this approach will serve both to improve social protection and poverty alleviation among refugees, while also preparing them for future productive activities in a post-conflict Syria. 

Protection remains a cross-cutting priority for DRC interventions through the provision of up to date information regarding available services and refugees’ rights as Asylum card holders and tailored referrals to a growing number of partners from different sectors. Following a rights- based approach, DRC is committed to provide the most vulnerable with dignified access to basic services in a non-discriminatory manner and integrates participation and empowerment strategies in all programming.

Longer term support to host communities’ capacities

DRC is also involved in longer-term programming aimed at supporting local economic development in Irbid and Mafraq, through increased local capacity to plan, implement and manage community-based, gender sensitive and inclusive projects which provide immediate livelihoods opportunities and address critical development needs for refugee-hosting communities. DRC is also supporting capacity building of the Jordanian civil society promoting women’s rights in Karak, Ma’an and Tafileh governorates.


As a key part of its long-term strategy, DRC works closely with a number of local NGOs to build the Jordanian civil society, most consistently with the Jordan Hashemite Charity Organization (JHCO). Other partners include the Arab World Center for Democratic Development and Human Rights (Uni-HRD) and the Jordanian Hashemite Fund for Human Development (JOHUD).